Privacy Policy
Effective Date: 02/14/2025
Patriot Pharmacy (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with us, including through SMS communications.
1. Information We Collect
When you engage with our services, we collect:
- Personal Information: Name, phone number, email address, date of birth, and mailing address.
- Medical Information: Prescription history and health-related details provided by you or your healthcare provider.
- Transaction Information: Payment details, purchase history, and insurance information.
- Communication Data: Messages exchanged via email, SMS, or through our website.
- Technical Information: IP address, device type, browser type, and site usage data.
2. How We Use Your Information
Your information is used to:
- Provide pharmacy-related services, including prescription fulfillment and refills.
- Send appointment reminders, prescription updates, and billing notifications.
- Process transactions, verify insurance, and manage billing.
- Improve website functionality and customer experience.
3. Information Sharing
We do not sell or rent your personal information. We may share your information with:
- Healthcare Providers: To process prescriptions.
- Insurance Providers & Payment Processors: To handle billing and claims.
- Service Providers: For website hosting, analytics, and communication support (bound by confidentiality agreements).
- Legal Authorities: When required by law.
4. SMS Communications
Types of SMS Communications
By opting in to SMS messaging, you agree to receive text messages related to:
- Prescription Updates: Notifications about prescription readiness, refills, or order status.
- Appointment Reminders: Reminders for scheduled pharmacy consultations or prescription pick-ups.
- Billing Notifications: Alerts regarding payment due dates, receipts, or insurance verification.
Messaging Frequency & Fees
- Message Frequency: Messaging frequency may vary based on the nature of your interactions with us.
- Fees: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out & Help Instructions
- To opt-out of SMS notifications, reply “STOP” at any time. You will receive a confirmation text and no further messages will be sent.
- To request help, reply “HELP” for assistance.
- For more details, visit our Privacy Policy and Terms of Service.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no online system is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your data, subject to legal retention requirements.
- Opt-out of SMS and email communications.
For privacy-related inquiries, contact [email protected].
7. Contact Information
Patriot Pharmacy
2951 N 22nd Street
Philadelphia, PA 19132
Phone: 267-800-7087
Toll-Free: 1-888-372-5966
After Hours: [email protected]
Fax: 267-800-7901
This version includes all required disclosures while keeping it clear and focused on the end user. Let me know if you need any refinements!
